TERMS OF SERVICE
Effective Date: August 9, 2026
These Terms of Service (“Terms”) govern your use of Swifty Cleaning’s website, booking services, communications, and cleaning services. By using our website or booking a service, you agree to these Terms.
SERVICES
Swifty Cleaning provides residential cleaning booking and coordination services. Service availability, pricing, cleaning duration, arrival windows, and cleaner availability may vary based on location, home size, requested service, and other factors.
BOOKING AND SERVICE REQUESTS
Submitting a booking request through our website does not guarantee service until the booking is accepted and confirmed.
Customers are responsible for providing accurate contact information, service address, cleaning details, requested date and time, and any other information necessary to perform the service.
PRICING
Prices displayed through our booking process are based on the information provided by the customer. Pricing may be adjusted if the property condition, size, requested work, or other relevant information materially differs from what was submitted during booking.
CANCELLATIONS AND RESCHEDULING
Customers should provide as much notice as possible when requesting a cancellation or reschedule. Repeated late cancellations, inability to access the property, or other circumstances that prevent the scheduled cleaning from taking place may affect future booking availability.
ACCESS TO THE PROPERTY
The customer is responsible for ensuring that cleaners can safely and legally access the property at the scheduled time.
SMS/TEXT MESSAGING TERMS
By opting in to receive SMS messages from Swifty Cleaning, you agree to receive text messages related to your cleaning service, including booking confirmations, appointment reminders, scheduling updates, service notifications, and customer support communications.
If you separately consent to marketing messages, you may also receive occasional promotional offers, discounts, and other marketing communications from Swifty Cleaning.
Message frequency may vary. Message and data rates may apply.
Reply STOP to any text message to unsubscribe from future SMS messages. After opting out, you may receive one final confirmation message.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Wireless carriers are not responsible for delayed or undelivered messages.
PRIVACY
Your use of our services is also subject to our Privacy Policy. Please review the Privacy Policy available on our website for information about how we collect, use, and protect personal information.
THIRD-PARTY SERVICE PROVIDERS
We may use independent contractors, service providers, communications providers, technology providers, or other third parties to help provide and coordinate services.
CUSTOMER RESPONSIBILITIES
Customers agree to provide a reasonably safe working environment and disclose known conditions that may affect the cleaning service, including restricted areas, pets, hazards, or special access requirements.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Swifty Cleaning will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.
Nothing in these Terms limits any rights or remedies that cannot legally be limited under applicable law.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date.
CONTACT AND SUPPORT
For questions regarding these Terms, your cleaning service, or the Swifty Cleaning SMS program, please contact Swifty Cleaning using the contact information provided on our website.
For SMS assistance, reply HELP to any message. To stop receiving SMS messages, reply STOP.
SMS/TEXT MESSAGING PROGRAM TERMS
SMS/TEXT MESSAGING PROGRAM TERMS
Swifty Cleaning may send text messages related to cleaning requests, booking confirmations, appointment reminders, scheduling updates, service notifications, customer support, and, where you have expressly consented, promotional or marketing messages.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact Swifty Cleaning using the contact information provided on our website.
Wireless carriers are not liable for delayed or undelivered messages.
You must be 18 years of age or older to participate in our SMS messaging program.
Your use of our SMS messaging program is also subject to our Privacy Policy: